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OSU/IT Deskside Support

Information Technology Deskside Support is a technical support group located on the first floor of Math Sciences on the Stillwater campus. Deskside Support is able to assist with computer/technology issues for Faculty, Staff, & Students. To setup an appointment or report an issue, please contact the IT Helpdesk by calling 405-744-HELP (4357), e-mailing helpdesk@okstate.edu, or visiting 113 Math Sciences on the Stillwater campus. Below is a summary of services that Deskside Support offers for each group.

Faculty & Staff Services

  • On Campus E-Mail Setup
  • Computer Domain and Authentication Setup
  • Operating System Installation/Repair (Microsoft Windows, Apple Mac OS X, etc.)
  • Virus/Spyware Removal
  • Application Software Installation
  • Internet Connectivity/Diagnosis (Wired & Wireless)
  • Mobile Device Support (Windows Mobile, iPhone, Blackberry, Palm, MP3 Player, etc.)
  • External Hardware Configuration
  • Internal Hardware Diagnosis
  • Aid with Purchases
  • Data Retrieval (USB & Hard Drive)
  • Software Updates

Student Services

  • Operating System Installation/Repair (Microsoft Windows, Apple Max OSX, etc.)
  • Virus/Spyware Removal
  • Application Software Installation
  • Internet Connectivity Diagnosis (Wired & Wireless)
  • Mobile Device Support (PocketPC, Blackberry, iPhone, etc.)
  • External Hardware Configuration
  • Internal Hardware Diagnosis
  • Data Retrieval (USB & Hard Drive)
  • Software Updates